Asheville VA Medical Center ER open to see Emergent or Urgent needs for Veterans, to include prescriptions. IMPORTANT: Veterans with medical questions or concerns can contact the VISN 6 Clinical Contact Center for 24/7 Nurse Support at 855-679-0074.
Mission My Care Now - Biltmore Park is open for walk in/urgent care 9a-4p. 310 Long Shoals Rd (per mission health instagram)
Mercy Urgent Care has walk-in locations open at the following addresses:

Mercy Urgent Care South Asheville at 1833 Hendersonville Rd., 8:30 a.m. – 6 p.m.
Mercy Urgent Care West Asheville at 1201 Patton Ave, 8:30 a.m. – 6 p.m.
Mercy Urgent Care Weaverville at 61 Weaver Blvd, 8:30 a.m. – 6 p.m.
Mercy Urgent Care Waynesville at 124 Frazier St., 8:30 a.m. – 6 p.m.
Mercy Urgent Care Foothills at 140 West Mills St., 8:30 a.m. – 6 p.m.
Mercy Urgent Care Brevard at 22 Trust Ln, 9 a.m. – 5 p.m.
Mercy Urgent Care Burnsville at 41 Charlie Brown Rd. 9 a.m. – 5 p.m.

Carolina Internal Medicine Associates on 275 McDowell St. is open today (10/2) for urgent visits
Novant Go-Health is open 9 a.m. to 6 p.m. at 349 New Leicester Highway. (Source: County Post)
Town of Tryon, Polk County - 10/3, AM: Atrium Health is deploying its MED-1 mobile unit to the Town of Tryon in Polk County. MED-1 is specifically designed to provide on-site care at disaster locations. Digital x-rays, ultrasound, surgeries and lab work can be performed at the mobile facility, which also includes a pharmacy, 14 care beds, and a two-bed operation room.
Enka/Candler- MAHEC, Enka Candler Family Health Center, 25 Westridge Market Place, Candler, NC 28715 – open for walk-in urgent primary care Mon-Fri 8:30-5:00. (828) 418-0040 phone. (828) 418-0040 after-hours phone. (added 10/7)

Website: MAHEC Family Health Center, Enka/Candler

Emergency Dental

10/7 Working to Reopen MAHEC Dental Health Centers

Website: MAHEC

Emergency Eye Care

Clyde - Mountain Eye Associates (486 Hospital Dr, Clyde, NC 28721) Practice is open for all eye emergency care and scheduling routine eye care. M-F 8:00am-5:00pm.
Asheville - Envision will be open on Friday, Oct. 4 & Saturday, Oct. 5 from 1-4 PM. 181 Charlotte St, Asheville, NC 28801. WALK INS WELCOME. Reasons to visit may include medical checks for eye infection, red eye, loss of vision, eye pain, injury to the eye. We will be slowly increasing availability for your regular comprehensive eye health exams, contact lens dispensing, glasses dispensing, as well as repairs and adjustments. There might be wait times as we will be working with our amazing yet limited team who are available at this time. Please email us at info@myenvisioneyecare.com with your needs or message us on social media, so we can better assist you.

Primary and other types of Healthcare Clinics

Buncombe County registered nurses and the Mobile Team are offering free Tdap, COVID, flu and hepatitis A vaccines at Community Care Sites, this includes:

Swannanoa Ingles: Mondays, Wednesdays and Fridays from noon to 6 p.m. and Tuesdays and Thursdays from 9 a.m. to 1 p.m.
Buncombe County Sports Park: Wednesdays and Fridays from 9 a.m. to 1 p.m.
Big Lots: Mondays, Wednesdays and Fridays from noon to 6 p.m.

The ABCCM Medical Clinic (155 Livingston St.) is providing primary healthcare to all adults regardless of insurance status
Hendersonville - AdventHealth Hendersonville is accepting patients and opened a walk-in primary care clinic at 50 Hospital Drive, Hendersonville. Open 9am - 4pm
Veterans in need of an appointment can call the clinical contact center for 24/7 nurse support or review appointment needs at 855-679-0074., or go to the Asheville VA Medical Center ER.
Black Mountain Ingles, 550 NC-9, medical services,
Black Mountain - Sunday noon - 6pm, M - Sat 9am - 6pm, First Baptist Church, Black Mountain, 130 Montreat Road, south entrance, mental health and basic medical support
1pm - 5pm daily, Double Crown on Haywood Road, First aid, (spanish speaking available)
Brevard - MAHEC - Brevard Women’s Care – open Mon-Fri 8:30-5:00 (closed 12-1). If you have an appt, come on in! 87 Medical Park Drive, Suite B, Brevard, NC 28712. (828) 547-3004 (added 10/7)

Website: MAHEC

Franklin - Franklin Ob/Gyn – open Mon-Thurs 8:00-5:00. If you have an appt, come on in!

56 Medical Park Drive, Franklin, NC 28734. (828) 634-4565 phone. (828) 634-4565 after-hours phone. Website MAHEC (added 10/7)

Telehealth - MAHEC Center for Psychiatry and Mental Wellness – open for telehealth beginning October 7 (assume your appt is telehealth unless we contact you). Monday/Thursday/Friday: 8am-5pm
Tuesday/Wednesday: 8am-7pm. Please note: After-hours appointments have limited services and providers. (828) 398-3601 phone (added 10/7)

Website MAHEC Center for Psychiatry and Mental Wellness

Various locations of MAHEC are open or looking to reopen. See their main page for details MAHEC (added 10/7)

Asheville - MAHEC - Biltmore Family Health, Ob/Gyn, and Internal Medicine – opening with limited availability later this week (added 10/7)

Disability Assistance

Partnership for Inclusive Disaster Strategies Disability & Disaster Hotline - Call/Text: +1 (800) 626-4959, Email: hotline@disasterstrategies.org
One-time financial support thru New Disabled South (unclear if necessary to ID as disabled) http://go.newdisabledsouth.org/helene Update 10/2: they have exhausted their funds but are hoping to raise more, so submit an application anyway
For those isolated or cut-off who are in need of home visits or prescription refills: https://hurricanehelenewnc.com/medical-needs

Addiction Treatment Assistance

Insight Recovery Center (one of the few centers still open) https://insightrecoveryasheville.com/about-insight-recovery/

(must pass screen/qualify to be admitted - have room for a small number of of those in need/struggling (may have been displaced from a center forced to close)
Vetted Gofundme link for donation

Oxygen refilling stations are now open at:

Palmetto Oxygen LLC 828-285-0235
Blue Ridge 828-232-1110
AeroFlow 888-345-1780
Lincare 828-255-4545
Accucare 828-236-3100
Bradshaw Oxygen LLC 888-380-6297
East Coast Medical Oxygen 828-252-7770

Dialysis Locations

The following location is open and available for dialysis treatments in NC-11:

Pardee Hospital, 800 N. Justice St., Hendersonville, NC 28791

Mountain Mobility is operating life-sustaining dialysis transport to dialysis centers as long as patients are accessible. Non-emergency trips, paratransit services and some trailblazer services have also resumed as of 10/9.

Pharmacy & Medication Information

Map of pharmacies open right now

Open Pharmacy list updating every 30 minutes: https://www.ncbop.org/emergencyoperatingpharmacieshelene.html

If you are an operational pharmacy and you are not listed on the Board of Pharmacy list https://bit.ly/4ePoHct please email emergency@ncop.org to be added.

For those isolated or cut-off who are in need of home visits or prescription refills: https://hurricanehelenewnc.com/medical-needs

How to Get Your Medications Refilled:

The North Carolina Board of Pharmacy is maintaining an updated list of open pharmacies in Western NC. The entire list can be found here: https://bit.ly/4ePoHct. Some pharmacies may not be listed. Emergency rules allow you to bring in your existing prescription bottle to get a 30- or 90-day refill at any open pharmacy, even if your usual pharmacy is closed, even if you have no remaining refills listed on your bottle. This does not include refills for schedule 2 controlled substances like pain pills or ADHD meds. Remember:

Bring your prescription bottles.
Someone other than the patient can pick up the prescription (ID may be required for certain medications).

For schedule 2 controlled substances:

Controlled Substances & Emergency Response Fact Sheet: Frequently Asked Questions
“Patients are generally advised to first consult with their home pharmacist, primary care physician, and/or psychiatrist, as appropriate, to get the guidance needed to sustain their supply of or access to their controlled substance medications during an emergency”
From personal experience of someone who has gotten schedule 2 controlled substances refilled when the pharmacy they were first ordered to cannot fill them for some reason

First, call your provider and ask them to send the medications to a pharmacy you know is open.

It may be smart to call the pharmacy first and ask if they have the medication on hand if you know there is a shortage

If you have trouble, pharmacists are incredible resources. Pharmacists that don’t have your medication on hand often know what pharmacies to try, may be able to check what pharmacies in their same chain do have it and are open, may be able to advise you on substitutes if there is absolutely none of your prescription to be had, and may be able to advise you on what to say to your prescriber when you ask them to send your medication elsewhere.

Specific Pharmacies

Enka/Candler - 10/7 MAHEC Community Pharmacy at Enka/Candler MAHEC Pharmacy

25 Westridge Market Place, Candler, NC 28715. (828) 257-4433
Hours of Operation: Monday-Friday 8:30am - 5:00pm (closed 12:30-1:30pm for lunch)

Sona. 805 Fairview Rd. Asheville. Monday - Saturday: 9 AM - 5 PM; Sunday: 11 AM - 5 PM. (828) 374-8732 Text Only. (Source: 10/6, website)
Sona Compounding. New address: 106 Long Shoals Rd. Arden. Monday - Friday: 9 AM - 5 PM. Providing non-sterile and pet compounding. This includes medications such as:

Sustained-release oral products
Liquids
Topical gels, lotions, ointments, creams, and foams
Medicated shampoos
Medicated lip balms
Dissolving troches and lollipops
We are unable to offer sterile compounding at this time, which includes items like eyedrops and injectables.

Asheville Discount Pharmacy, Buncombe County, 76 Patton Ave, Asheville, NC 28801, 828-258-8512, REOPENING OCT 3; hours M-F 9AM-2PM
Mission Hospital Outpatient Pharmacy, which is located at 509 Biltmore Ave, Entrance no 4 (Open 24/7, closed for lunch from noon to 1 PM; not filling controlled substances).
VETERANS: The Asheville VA Hospital pharmacy is open and ready to help Veterans. Veterans can also get medication support by calling VA’s Clinical Contact Line with VA providers at 855-679-0074.
BBB Pharmacy should be open on Mon 9/30; 10/4: still open. Cash only. No line when I went at 1:15p.
Publix 165 Weaver Blvd, Weaverville
Walgreens at 2501 Hendersonville Road, Arden
Walgreens at 1835 Hendersonville Road, Asheville
Walmart 60 Airport Road, Arden
Walmart 25 Northridge Commons Parkway, Weaverville
Walmart 1636 Hendersonville Road, Asheville
Waynesville Walmart 135 Town Center Loop, Waynesville, NC 28786, accepting credit cards, have food and water available
B&B Pharmacy on the corner of Haywood Rd and State St is open (9/30, 3:44p)
Publix South Asheville, 1830 Hendersonville Road, Asheville
From someone who evacuated: if you can’t get in contact with your pharmacy or provider (and not a chain), you can schedule CVS virtual minute clinic apt (if you can get wifi/cell service), tell them your info (provided as much detail of prior prescriptions like photos of pill bottles, screenshots of patient portal, etc), they can prescribe and you can pick up from ant in CVS you can get to. I would say all the “chain” pharmacies/stores have similar options
Madison Pharmacy & Gifts (Marshall, NC)
Sona Pharmacy on Long Shoals was open 9/8
Sona Phramacy at 805 Fairview Rd, Asheville confirmed open 10/2, drive through only and can be reached by text at (828) 374-8732
Americare Pharmacy - 1185 Charlotte Hwy Fairview, NC 28730 Power is still out but pharmacists are present at time of posting and working to help people who need their prescriptions filled 9/30
Pinnacle Apothecary in Candler, open M-F 10-4 until they resume power then back to normal hours
PSA Pharmacy at 2294 US Highway 74 in Swannanoa
Waynesville CVS
CVS at 505 Smokey Park Highway
CVS at 324 Long Shoals Road in Arden
CVS on Spartanburg Highway
Economy Drug (828-692-4266)
Whitley Drug (828-692-4236)
Ingles on Spartanburg Highway (bring medication bottles)
Sam’s Club, Hendersonville
10/7 Enka Candler pharmacy – open Mon-Fri 8:30-5:00
From Reddit comment “https://www.reddit.com/r/asheville/s/nm6DHl9YHf Ingles Pharmacy at 575 New Leicester Hwy open from 9a-1p. WILL ADVANCE MEDS to any Ingles Pharmacy customer regardless of location. Bring your prescription bottle wanting to be refilled.
Madison Co: Hot Springs Health Mashburn, Mars Hill Medical Center, Hot Springs Medical Center
Insulin available at Biltmore Sona pharmacy on Fairview road fully operational but phones down. To new and existing patients. Verified 10pm on 10/2
Church in Arden

Ingles Pharmacy in Hendersonville was open as of 10/1 (Howard Gap Road)

Asheville - The ABCCM Medical Clinic at 155 Livingston St, Asheville, NC 28801 · (828) 259-5339

is accepting medication donations Monday to Thursday, from 9 AM to noon.

Requirements for donation: only sealed manufactured bottles, not expired, do not require refrigeration, and are not an amber/orange prescription bottle. They do not accept controlled substances or cancer medications. Medical Ministry – ABCCM

Virtual/Telehealth

Adult residents of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care free of charge for those impacted by Hurricane Helene. You can get in line for Virtual Care through My UNC Chart. Virtual Care is offered 6am-10pm, 7 days a week. ACCESS VIRTUAL CARE HERE.
VETERANS: Can call the VA Clinical Contact Center at 855-679-0074 to get 24/7 virtual support from VA providers in North Carolina.
MAHEC Center for Psychiatry and Mental Wellness – open for telehealth beginning October 7 (assume your appt is telehealth unless we contact you). Monday/Thursday/Friday: 8am-5pm
Tuesday/Wednesday: 8am-7pm. Please note: After-hours appointments have limited services and providers. (828) 398-3601 phone (added 10/7)

Website MAHEC Center for Psychiatry and Mental Wellness

Better help is offering 3 months of free mental healthcare health therapy for anyone impacted by Hurricane Helene using the voucher code Hurricane-Helene-support. Use link: Https://betterhelp.com/voucher

Other

DIY medic tent @ Double Crown daily 1-5p (375 Haywood Rd)

Free ear acupuncture from 1:00-4:00 daily at 375 Haywood Rd in West Asheville double crown bar, go to the First Aid tent.

West Asheville Yoga is operating classes by donation for any who are able to make it.
10/3, AM: Free acupuncture at Chinese Acupuncture and Herbology Clinic at 369 Montford Ave 9am-4pm M-F through October 11
Free massage for emergency workers starting Oct 6 go email info@arashmassage.com or text 838-222-3731
Free chiropractic adjustments for first responders at their shift changes Emergency Operations Center 164 Erwin Hill Rd. Asheville, NC 28806 7am and/or 7pm (828) 280-2552 for more information
A crowdsourced map of public toilets & portapotties, laundry facilities, showers and handwashing stations in areas without running water in the aftermath of Helene.
Free access to online exercise classes. Y members and the public have free access to online fitness classes through Virtual Y. Find on-demand classes from Y instructors and Les Mills. Follow this link: https://ymcawnc.org/programs/health-fitness/virtual-y#/ to get your virtual sweat on. (10/12)
Red Moon Herbs is offering free herbal clinics throughout the area to provide herbal mutual aid services including facilitating mini consultations, demonstrations, and giving away topical care products, tinctures, teas, flower essences and more. Upcoming events scheduled for Wednesday, Nov 6th & 13th in Swannanoa (216 Whitson Ave 3:30 - 5:30pm along with a produce market, Spanish speaking supported) and Nov 16th in Candler (26 Davis Chapel Road 1-5pm). More information and new events posted on their Facebook Page.

Resources for Healthcare Providers

EBSCO: To assist first responders and clinicians in the affected areas, Ebsco has set up a special account to access clinical databases to support for hurricane relief. This account provides complimentary access to GIDEON, DynaMed, and Dynamic Health, ensuring that you have the necessary tools and resources to continue your critical work without interruption.

DynaMed: evidence-based drug and disease information and expert guidance for trusted answers at the point of care.
Dynamic Health: nursing skills and clinical resources for nurses and health professionals.
GIDEON (Global Infectious Disease and Epidemiology Network): evidence-based resources for diagnosis, treatment, and teaching of tropical and infectious diseases, epidemiology, and microbiology.

Resources for Disaster Management, Recovery, & Preparedness

National Library of Medicine: This guide serves as an online collection of resources and tools that are relevant to disaster and emergency management.

MedlinePlus is the National Library of Medicine’s website for patients and their families and friends with information about diseases, conditions and wellness in plain language. MedlinePlus offers reliable, up-to-date health information, anytime, anywhere, for free.

Disasters Topics List (Desastres MedlinePlus en español)

Ready.gov (Listo en español): Resources for developing a preparedness plan, including publications, checklists, videos, and tool kits for community outreach.
Ready in Your Language (Ready.gov): Ready also offers some content in additional languages such as Arabic, French, Haitian Creole, Hindi, Japanese, Korean, Portuguese, Russian, Tagalog, Vietnamese and Simplified Chinese.

Last updated: December 12, 2024, 3:37 am

Healthcare

Public Health Guidelines

Gastroenteritis Post-Hurricane Helene: After major flooding events, such as Hurricane Helene, the risk of gastroenteritis—a stomach and intestinal illness—increases due to contaminated water, limited hygiene, and food safety challenges.

Emergency/Urgent Care